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Plan
Development
At
CSI our plan development phase consists of three distinct activities.
Team development and training is a joint effort involving
your staff and our consultant. Plan
documentation entails the formulation and writing of recovery plans. Our consultants
perform this task and work closely with your Project Leader.
CSI uses Microsoft tools for
the development of project documentation. Other tools may be used upon
special request.
Team
Development
Recovery teams form the backbone of your recovery program.
Therefore, our consultant works closely with your staff to
develop recovery team structure.
We identify each team’s function within your overall
recovery program. We work with your
Project Leader to perform the following
additional tasks:
Ø
Identify
team responsibilities and resource requirements
Ø Define
notification steps and procedures
Ø
Assign
team leaders, members and alternates
Ø
Identify
resources and procedures, including alternate resources and methods
Team Training
Team
training ensures that your recovery team members are familiar with the
program and their respective roles and responsibilities.
Our consultant works with your Project Leader to develop a training
program that is tailored to your recovery team structure.
Team training also includes:
Ø Individual
contact sequence
Ø Notification
procedures
Ø Individual
roles and responsibilities
Ø Documented
procedures and support requirements
Ø Recovery
task sequencing and scheduling
Ø Building
awareness of emergency response
Plan Documentation
In the plan documentation step, we bring the research, analysis,
strategies, procedures and recovery team assignments together.
Our consultant organizes all the information and writes your recovery
plan
We are able to write a plan using many of the leading business continuity plan
writing software packages on the market.
Your recovery plan documentation will:
Ø Detail
the entire emergency response/crisis management process
Ø Contain
contact information and notification procedures
Ø Detail
tasks and responsibilities
Ø Identify
critical operations functions and/or computer applications and how they
will be
covered
Ø Specify
computer recovery configuration requirements
Ø Specify
off-site storage strategy for your data and vital documents
Ø Detail
recovery task sequence and functional interdependencies
Ø Identify
everything that might be needed to perform part of the process: teams of
people, equipment, transportation, support items, support providers, etc.
Ø Contain
all procedures that might be used in the process
Ø Contain
a list of all vendors and service providers you will need to support your
recovery strategies
Ø Contain
standard forms, supplies and documents
Depending on how your
computing environment is designed and configured, what types of recovery
strategies are in place or how your organization is structured you may
need to consider developing custom scenario based plans. At CSI we
plan for a worst case scenario first and believe other segregated outages or
other specific scenarios may be resolved or recovered from based on the
worst-case scenario information in the business recovery plans .
Pandemic
and Succession Planning is available.
“User Access and Backing up the Recovery Plan”
If
you need even greater flexibility, our consultants may build your recovery
plan in custom-built web-based files that integrate word processing
templates and a database.
Ø Your plan
files are accessible on your organizations disc
Ø We customize
the templates for your organizations specific needs
Ø We customize
the database to fit your needs
Note: CSI does not guarantee
the security of files used via internet or remote access.
However we can work with your
security / IT systems support personnel to protect data
collection and planning
information.
CSI may recommend the
use of software by www.strohlsystems.com
who was recently
acquired by Sungard
for the development of plan documentation. We recommend this
package at times to
large organizations with many people working in a specific business
continuity department
or organizations wanting encrypted file access to comply with file
transfer
regulations. The secure web-based engine and depth of the planning tool
may be
a best recommendation for
security and business continuity planning. The fee structure for
this software varies.
CSI planning
templates are free for use with any CSI consulting effort. Clients on
(CASP) or plan
maintenance receive the benefit of plan enhancements.
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